Returns Policy

RETURNS POLICY ----

The descriptions of all items contained on this website are as accurate as possible, please carefully read the specification of the product you are ordering. We have a range of products designed for different levels of use; please ensure you choose a product that is suited to your needs. We do offer a money back guarantee, through Trusted shops, however if you wish to exchange an unused product for a superior model in the range we can arrange this and charge the prevailing collection transport costs together with a £15 checking/repacking fee and the difference in cost of the superior product selected. Refunds are only given at the discretion of Haygain.com Please ensure that you read the instructions carefully for any product you have purchased, misuse and failure to follow manufacturers owner service procedures will void your warranty. We do offer return to base servicing and in the event that your product requires service please contact us through infos@haygain.com